Transferring a domain to us

Transferring keeps the domain yours; it just changes who looks after it, so renewals and settings are in one place with us.

Before you start

  • Make sure the domain isn’t locked at your current provider (look for Registrar lock or Transfer lock).
  • Ask your current provider for the domain’s transfer code (also called an EPP, auth or domain password).
  • Check the registrant email address is one you can receive mail at, as approval emails go there.

Start the transfer

  1. Go to Domains and choose Transfer.
  2. Enter the domain name and the transfer code.
  3. Complete the order in MyToolbox and approve any confirmation email you receive.

Your website and email keep working during a transfer as long as the nameservers don’t change. If you’d like us to move your hosting too, ask about a free hosting transfer.

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