FAQ

Quick answers to the questions we’re asked most.

5 guides

Frequently Asked Questions (File Transfer Protocol)Common questions about connecting to your hosting with FTP.
Frequently Asked Questions (MySQL Database)Common questions about MySQL databases on our hosting.
Frequently Asked Questions (Support)Common questions about getting help from our support team.
What is the email message size limit on our cPanel servers?The maximum message size limit for sending and receiving emails on our cPanel servers is 50 Megabytes. It is crucial to note that certain…
Where is my website hosted?Your website, email and backups are kept on our servers in Perth.

Still stuck? That’s what we’re here for.

Talk to our Perth team, Mon–Fri 8:30am – 5:30pm AWST.

Submit a ticket →Call 08 6365 4522