Support

Getting help from our Perth team.

5 guides

Frequently Asked Questions (Support)Common questions about getting help from our support team.
How to lodge an informative Support TicketWhat to include when you open a support ticket so we can solve your issue quickly.
Modifying Your Hosts FileIn Windows there is a file known as the Hosts file which allows an administrative user to map host names to IP addresses. By…
Problems with accessing one particular websiteThis guide will show you how to fix the problem of not being able to access one particular website, while you are still able…
Getting help from our teamTickets, phone and remote support: the fastest way to reach us.

Still stuck? That’s what we’re here for.

Talk to our Perth team, Mon–Fri 8:30am – 5:30pm AWST.

Submit a ticket →Call 08 6365 4522