Knowledge Base

This category includes articles about how to manage your account and billing with Perth Web Hosting.
This category includes articles about various features of your cPanel account and how to best use them.
This category includes articles about how to set up your DNS for your domain name including adding, editing and removing DNS Records (A, AAAA, CNAME, MX and TXT records).
This category includes set up guides for email accounts
This category includes IMAP / POP3 email set up guides for all Apple products.
This category includes articles about how to troubleshoot email related issues.
This category includes articles about some of the most frequently asked questions
This category includes articles about how to utilise the File Transfer Protocol to interact with your website.
This category includes articles about JetBackups and how to make use of this backup service.
This category includes articles about the creation and use of MySQL databases and database users.
This category includes articles about how to set up your Exchange email on different platforms (Outlook, Mac Mail, iOS, Android)
This category includes settings with minimal instructions. For those who are familiar with set up processes, and just require our configuration settings.
This category includes articles about the process and recommendations with regards to migrating services to Perth Web Hosting.
This category includes articles about general support queries.
This category includes articles about how to create and maintain your WordPress site.

Remote Support

Please download the right remote support tool for your computer. When downloaded, please open and run file. You will need to give your Address ID to the support officer when requested.