This article is a guide to set up cPanel (IMAP or POP3) email account on Outlook 365 or 2019 versions.
It is recommended to create a new Mail Profile to prevent any loss of data of existing email accounts, and also to prevent any conflicts on existing email settings. However, if you are using Outlook for the first time, click here to skip to add an email account on my Outlook.
Create a new Mail Profile on Outlook.
Creating a new Mail Profile will prevent any loss of data from your previous email accounts stored on your local computer. When migrating over to Perth Web Hosting, we always encourage users to first keep a backup copy of their old data (emails) by exporting it to a .PST file. We also encourage users to keep their old Mail Profile, in case they need to refer back to it in the future.
1. Firstly, close Outlook if you have it opened, and then open Control Panel.
(Click on Start, and type ‘Control Panel’)
2. Navigate to User Accounts, then click on Mail (Microsoft Outlook).
3. Click on Show Profiles…
4. A list of your existing Outlook mail profile will appear. Click on Add…
5. Enter a Profile Name for the email account you wish to use, and click OK.
6. Set the profile which you have just created as the default profile under ‘Always use this profile’ and click OK.
You have successfully created a new Mail Profile.
Adding your email account on Outlook.
1. Open Outlook.
2. Enter your full email address. Click on Connect.
(Outlook will set up an email as IMAP by default.)
You may choose to set up as IMAP or POP3 for the email account on your device. We recommend using IMAP.
(Click here for more information on the difference between IMAP and POP)
Select Advanced options and check the box for Let me set up my account manually.
Then click on POP as shown in the image below.
3. Enter your password which was set up in cPanel.
4. Click Connect and Done.
Your account has successfully been added to Outlook.
Accessing your emails via Webmail
Webmail enables you to access your email account at any computer or devices. Enter the below URL in your web browser:
- webmail.yourdomain.com.au (replace yourdomain.com.au with your actual domain/website)
